Company Profile
Astina Tours and Travel was established in 1978 and founded by a local Balinese man who started his carrier as a tour guide and has gained many experiences in tourism industry.
Product & Service
Terms & Conditions
RESERVATIONS
All services can be booked through our office in Bali in all form of communication:
Telephone : +62 – 361 – 223266
Facsimile : +62 – 361 – 244568
E-mail :reservation@astinatravel.com, info@astinatravel.com, marketing@astinatravel.com
CONFIRMATIONS
All reservation requests are normally confirmed by return within 24 hours and in case immediate confirmation is not possible, will be advised on the booking status.
RATES
All rates are quoted net (inclusive of 11%current VAT for INDONESIA) to Travel Agents in US Dollars at current rates of exchange.
Full prepayment by bank transfer is required two weeks before commencement of services, with all bank transfers charges/fees to be paid by clients.
CANCELLATIONS
For cancellations of confirmed arrangements, a cancellation fee will be charged according to the charges incurred.
Cancellation & No Show Charges Policy of Regular Package Tours
Between 21 days and 15 days prior to departure :10% of package price
Between 14 days and 8 days prior todeparture :30% of package price
Between 7 days and 2 days prior to departure : 50% of package price
1 day prior to departure or NO SHOW : 100% of package price
Cancellation of tours due to minimum number of participants need to be advised 4 weeks before departure of the tour.
For cancellations of hotel bookings, please refer to our hotel cancellation conditions as specified on our hotel rates sheet.
Contact us
PT. PURI ASTINA PUTRA
Jalan Prof. Moh. Yamin No. 1 A Renon
Denpasar - Bali - Indonesia 80226
Telephone : +62 – 361 – 223266, +62 – 361 – 245828
Facsimile : +62 – 361 – 244568
E-mail : reservation@astinatravel.com, info@astinatravel.com
ONLINE CONTACT
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Welcome to Bali !
Bali is one of the thousands islands that make up the Indonesia Archipelago. Bali has long been famous world wide as a leading tourist destination, know for its exotic and vibrant art and culture, natural beauties and the hospitality of the people.
Famous with its various names, Bali is most popular destination point for tourist all over the world who visits Indonesia. As although this island is considered small comparing with other island in Indonesia, it has almost everything that people can imagine for a desirable holidays destination.
Bali is one of the most stunning and has long been characterized as the last "paradise" on earth. A totally unique local culture found nowhere else; vibrant art and architecture unmatched in Asia; a wide range of activities, lush, dramatic and tranquil natural scenery, as well as an amazing landscape. Bali also offers an incredible cultural experience. Add rolling surf and palm fringed beaches for a fantastic holiday destination The ability to combine pure relaxation with incredible exploration opportunities. It is the perfect holiday destination for all ages offers something for everyone.
Liability
Astina Tours & Travel acts as intermediary between the concerned airlines, hotels, all transport operators and local tourist offices providing the services. Astina Tours & Travel is therefore not responsible for any loss, injury or damage sustained by the tourists, including those occurring outside the touring programs. Additional expenses incurred due to delay, accidents, natural and disaster, political actions and unrest must be borne by the tourists. Programs and prices, services and conditions are based on those valid at the time of printing and are therefore subject to change without advance notice before or during the tour. Participation in our tours implies the tourists’ agreement to the above conditions.
Bali Travel Guide
VISA & TRAVEL FORMALITIES
PASSPORT
All visitors traveling to Indonesia must be in possession of a passport valid for at least six months from the date of arrival and have proof of onward passage.
VISA
1. Free Visa
Visas are not required for nationals of:
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• Brunei Darussalam • Chili • Hong Kong • Macao • Malaysia • Morocco |
• Philippines • Peru • Singapore • Thailand • Vietnam |
2. Visa On Arrival (VoA) at US$ 30 per person Visa on Arrival are required for nationals of:
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• Argentine • Australia • Austria • Bahrain • Belgium • Bulgaria • Brazil • Cambodia • Canada • Cyprus • Denmark • Egypt • Estonia • Finland • France • Germany • Grace • Hungary |
• Iceland • India • Iran • Ireland • Italy • Japan • Kuwait • Laos • Liechtenstein • Luxemburg • Maldives • Malta • Mexico • Monaco • Netherlands • New Zealand • Norway • Oman |
• People's Republic of China • Poland • Portugal • Qatar • Russia • Saudi Arabia • Sweden • South Africa • South Korea • Spain • Suriname • Switzerland • Taiwan • United Arab Emirates • United Kingdom • United States of America |
Entry and exit must be made through certain specified gateways:
By air through: Jakarta, Bali, Medan, Manado, PakanBaru, Padang, and Surabaya.
By sea through: Batam, Belawan, Sibolga, Dumai, Padang, Jakarta, Bali, and Jayapura. For other ports of entry and exit special visas are required.
3. For those not belonging to the above categories, tourist visas can be obtained from any Indonesian Embassy or Consulate.
CUSTOMS
Indonesian Customs allows on entry a maximum of two liters of alcoholic beverages, 200 cigarettes or 50 cigars or 100 grams of tobacco and a reasonable amount of perfume per adult.Cars, photographic equipment, typewriters and tape recorders must be declared to Customs upon entry and must be re-exported.It is prohibited from entry are TV sets, radios, narcotics, arms and ammunition. Advance approval has to be acquired for carrying transceivers and all movie films and video cassettes must be censored by the Film Censor Board.
Fresh fruit, plants and animals must have quarantine permits.
There is no restriction on import or export of foreign currencies. However, the export or import of Indonesian currency exceeding Rp.50,000 is prohibited.
EXIT
The Government of Indonesia has officially abolished the exit permit required for people leaving the country.
Airport tax levied on passengers for international travel Rp.100,000,-
For travel within Indonesia regional variations occur. Expect to pay an average of about Rp.30,000,-.
TIME
The Indonesian archipelago is spread over three time zones. Western Indonesia Standard Time, which covers the islands of Sumatra, Java & Madura, West and Central Kalimantan is 7 hours ahead of GMT; Central Indonesia Standard Time covers East and South Kalimantan, Sulawesi, Bali and Nusa Tenggara, and is 8 hours ahead of GMT; finally Eastern Indonesia Standard Time, which covers Maluku, and Irian Jaya is 9 hours ahead of GMT.
BUSINESS HOURS
Office and business operate from Monday to Friday, mostly from 08.30 a.m – 05.00 p.m. Some tourist agencies and airlines have longer hours. Petrol (gas) stations often open 24 hours. Shops are usually open from 10.00 am to 10.00 pm, seven days a week. Many Supermarkets, grocery stores, some large retail chains, most shopping mals and markets also operate every day during the week.
WATER SUPPLY
Tap water is not drinkable. All water needs to be obtained from trusted resourced or water should be boiled or treated before drinking.
ELECTRICITY
Power supply is usually 220 volts/250 cycles in large cities, but 110 volts is still used in some areas. Normal outlets are plugs with two rounded pins. It is advisable to check electricity supplies before using any appliances.
CURRENCY
The Indonesian Rupiah (Rp.) is the basic currency used in Bali. However some industries, especially shops in touristy area are able to accept payment in US dollars.
The Rupiah currency is available in notes (Rp. 100.000, Rp. 50.000, Rp. 20.000, Rp. 10.000, Rp. 5000, Rp. 1000) and coins (Rp. 1000, Rp. 500, Rp. 200 &Rp. 100).
TIPPING & SERVICE CHARGES
If you wish to leave a tip for excellent services this is perfectly acceptable. Service charge are normally added to prices of hotel, shops and restaurants.
BANKING
Banks open from Monday to Friday (except Public Holidays), 08.00 am – 3.00 pm.
Automatic Teller Machine (ATM) operate on a card/PIN number system. Cash can be withdrawn 24 hours a day.
HEALTH
Doctors, public and private health facilities and other medical services are available and listed on the telephone directory, as well as in some tourist accommodation.
PROVISION FOR TRAVELLERS WITH SPECIAL NEEDS
It is best to check availability prior to arrival with the local provider. There are list of accessible facilities and services in your destination.
BALI DESTINATION
Bali is well known for many attractions including great beach resort, archaeological and scenic beauty. There are a broad range of things to see and do in Bali, from classic tours visiting ancient temple, beautiful mountain, lake and paddy terrace, visit to a museum offering fascinating insight of Bali culture, fantastic water activities, first class golf course, challenging walking tracks or simply lay on the beach to enjoy the tropical sun.
Bali island consists of South part, East cost, West and North side. Each has different things to offer.
Bali Dining & Entertainment
Balinese cuisine is known for its spicy ingredients. Other than that, there are many other cuisine available and easily found in Bali, from Chinese cuisine, European and others.
Bali Shopping guide
Even if shopping is not the ultimate aim when holiday in Bali, you'll still end up with fascinating and irresistible buys. Bali is known with its art craft, splendid local hand woven materials, silver and gold works, wood carving, painting, masks in excellent design. It is common to bargain in the markets, shops and art shops in Bali and getting a good price depends largely on one's bargaining smartness. To carry cash is important, as not all places accept credit cards Shops are usually open from 10.00 am to 10.00 pm.
From International labels, local designer clothes plus skillful tailors and dressmakers are available in Bali.
